COVID FAQ

What is the Center doing to protect patrons from COVID-19?

Due to the ongoing COVID-19 pandemic and the inherent risk of exposure when attending events, The Center cannot ensure that patrons will not be exposed to COVID-19. 
 
However, we are taking several measures to help reduce the risk of COVID-19, including:
  • Increased airflow in The Center Theater to bring more outside air in and circulate old air out. 
  • The HVAC filtration has been upgraded to Merv 13 filters, in accordance with guidance from ASHRAE. 
 

Will seating be socially distanced?

The Center cannot guarantee socially-distanced seating as we are welcoming back full capacity audiences at this time.
 

Will concessions be open?

Yes, The Center Bar is in operation for all events.
 

Is there a refund for my purchase if I cannot attend due to a COVID-19 exposure or positive test result?

The Center does not usually issue refunds. However, in the case of a known exposure to COVID-19 or positive test result, we will issue refunds on a case-by-case basis. As a nonprofit organization, there is always the option to turn your ticket back and have the purchase recognized as a donation. Finally, we would be happy to exchange your in-person tickets for livestream tickets if the event you wish to attend has the livestream option available.